Terms of service
TERMS OF SERVICE
Last Updated: September 15, 2026
Welcome to HAUNTRA™. These Terms of Service (“Terms”) govern your use of our website and your purchase of products from HAUNTRA™.
By accessing our website, placing an order, or using our services, you agree to these Terms. If you do not agree, please do not use our website or purchase our products.
1. ONLINE STORE TERMS
By using this website, you represent that you are at least the age of majority in your state or jurisdiction of residence, or that you have permission from a parent or legal guardian where required.
You may not use our products or services for any unlawful or unauthorized purpose.
2. PRODUCTS AND PRODUCT INFORMATION
We make reasonable efforts to display and describe our products accurately. However, colors and appearance may vary depending on lighting, surroundings, displays, screens, and other environmental factors.
We reserve the right to correct errors and update product information, pricing, or availability when reasonably necessary.
3. ORDERS
We reserve the right to refuse, limit, or cancel an order where reasonably necessary, including suspected fraud, unauthorized transactions, pricing errors, inventory errors, or misuse of our services.
If we cancel an order after payment has been collected, the applicable amount will be refunded.
Customers are responsible for providing accurate billing, shipping, and contact information.
4. PRICING AND PAYMENT
Prices are displayed in the currency indicated on our website and may change without prior notice.
Customers agree to provide current, complete, and accurate payment information when making a purchase.
5. SHIPPING AND DELIVERY
Shipping and delivery estimates are estimates and are not guaranteed unless expressly stated otherwise.
Delivery times may be affected by carrier delays, weather, seasonal demand, incorrect shipping information, and circumstances outside our reasonable control.
Customers are responsible for providing a complete and accurate delivery address.
Please refer to our Shipping Policy for additional information.
6. RETURNS AND REFUNDS
Returns and refunds are governed by our Return & Refund Policy.
Eligible change-of-mind return requests must be made within 30 days of delivery and satisfy all requirements stated in our Return & Refund Policy.
Products that have been opened, used, installed, tested, altered, or damaged by the customer are not eligible for change-of-mind returns.
Nothing in these Terms is intended to limit rights or remedies that cannot legally be excluded under applicable consumer law.
7. PRODUCT USE AND SAFETY
Customers are responsible for using HAUNTRA™ products according to all instructions, warnings, and safety information provided with the product.
Laser light should never be intentionally directed toward people, eyes, vehicles, roadways, aircraft, or other unsafe locations.
Customers are responsible for selecting an appropriate and lawful location for use.
8. PERSONAL INFORMATION
Our collection and handling of personal information are governed by our Privacy Policy.
9. INTELLECTUAL PROPERTY
The HAUNTRA™ name, branding, website content, graphics, and other proprietary materials belonging to HAUNTRA™ may not be copied, reproduced, distributed, or commercially exploited without permission except where permitted by applicable law.
10. PROHIBITED USES
You may not use our website or services to engage in fraud, violate applicable laws, transmit malicious software, interfere with website security, unlawfully collect information about others, impersonate another person, or otherwise misuse our services.
11. THIRD-PARTY SERVICES
Our store may use services operated by third parties, including payment processors, shipping carriers, and e-commerce technology providers.
Your use of third-party services may also be subject to their respective terms and policies.
12. ERRORS AND INACCURACIES
Information on our website may occasionally contain typographical errors, inaccuracies, or omissions.
We reserve the right to correct such errors and, where appropriate, cancel affected orders. If an affected paid order is canceled, the applicable payment will be refunded.
13. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, HAUNTRA™ will not be liable for indirect, incidental, special, or consequential losses arising from the use or inability to use our website or products.
Nothing in these Terms limits liability where doing so would be prohibited by applicable law.
14. CHANGES TO THESE TERMS
We may update these Terms periodically. The current version will be posted on this page with an updated “Last Updated” date.